What benefits does our "SEW Help" offer you?
SEW Help is the telephone technical assistance service that SEW-EURODRIVE offers free of charge to its customers and users for emergencies during the weekend, relating to mechanical and electronic technology, supply of spare parts.
Our services
- Availability for technical emergencies at the weekend
- Consultancy services provided by highly qualified professional SEW-EURODRIVE service technicians
- Repairs carried out at SEW-EURODRIVE after verification
- Installation of motors and frequency converters, subject to stock availability
- Supply of spare parts and shipping
- available only for coded customers
- Shipping on the national territory by taxi, excluding islands.
- Spare parts with a 25% surcharge and a fixed fee of € 150 per single order, if the material is in stock).